Eco:Lumo, ("Eco:Lumo", "We", "Us" or "Our"), respects your privacy and is committed to safeguarding your personal information, which may include your name, email address, and billing and shipping address ("Personal Information").
This Privacy Policy ("Policy") outlines how and when Eco:Lumo collects, uses, and shares your information when you utilize our Services. This Policy is applicable to our range of websites (referred to as the "Site(s)"), including www.ecolumo.com, and any other sites where this Policy is featured. It also applies to memberships purchased on the Sites for accessing our offered products or services.
Collection and Use of Information: We collect information to facilitate transactions, such as processing your purchases of our products, sending you relevant information or content, providing updates related to our Sites and your Membership, personalizing and enhancing our Sites, Services, and user experience to serve you better.
Registration Information: You can browse our Sites without registering. However, if you wish to place an order, become a member, or request information, registration on the Sites is required. During the registration process, we will ask you to provide certain Personal Information. In some cases, such as when making a purchase, we may require your payment information and shipping details. Please note that we do not store or retain your payment information. Failure to provide Personal Information will prevent us from offering our products, services, and membership benefits.
Information Collected from Facebook: You have the option to register and log in to our Sites and Services using your Facebook account. Please note that Facebook controls the information collected during the registration and log-in process. By using your Facebook credentials, you authorize us to collect your authentication information, including your username, email address, encrypted access credentials, and other available information on your Facebook account. We store this information in your Eco:Lumo Membership account for improved service. For more details on how Facebook handles your information, please refer to the Facebook Privacy Policy.
Automatic Information Collection: When you visit the Sites or register for Membership, we may automatically collect certain information through cookies, web beacons, and similar technologies. This information may include details about your devices, browsing patterns, URLs, dates and times of visits, actions taken on our Sites, geographic location, search terms, and more. We use this data for analytics, customization, and site improvement purposes.
Cookies and Tracking Technology: We employ cookies and other tracking technologies to enhance your browsing experience and improve the quality of our Service. Cookies are small text files that websites send to your computer to store information or settings. We use cookies to recognize you as a returning visitor and deliver personalized content. You can manage cookie settings through your browser preferences. Note that blocking or deleting cookies may limit certain functionalities.
Log File Information: Our servers automatically record Log Data, including your IP address, browser type, operating system, referring web page, pages visited, location, device and application IDs, search terms, and cookie information. Log Data helps us provide and measure our Services, customize user experiences, and analyze performance.
Clear Gifs: We may utilize clear gifs (also known as web beacons) to anonymously track user online behavior and usage patterns. Clear gifs are not used to collect personally identifiable information from your Eco:Lumo account. Additionally, we may include clear gifs in HTML-based emails for reporting purposes.
Site Analytics: To evaluate website usage, we may employ tools like Google Analytics and other analytics services. These tools help us understand visitor traffic and improve our Sites.
Links: Eco:Lumo may track user interactions with links throughout our Services, including email notifications, third-party services, and client applications, to enhance our Services, provide relevant advertising, and generate aggregate click statistics.
Third-Party Ad Networks: We may partner with third-party ad networks and advertisers to display advertisements on our Sites or participate in ad networks. These third parties may collect information about your online activities across the Internet to deliver tailored ads. Please refer to the Network Advertising Initiative (NAI) for opt-out options and more information about their privacy policies.
Information Sharing and Disclosure: We may disclose your Personal Information in limited circumstances, including with your consent, to service providers who assist us in delivering our Services, when required by law or to protect rights and safety, and during business transfers. Your information may be transferred in the event of bankruptcy, merger, acquisition, or sale of assets.
Information Security: We implement reasonable technical and management practices to protect the confidentiality, security, and integrity of your data. While no system is entirely secure, we continuously review and update our security procedures to mitigate risks. It's important to safeguard your password, computer, and mobile devices to prevent unauthorized access to your account.
Modifying Personal Information: You can modify your Personal Information by logging into your account and updating your profile. However, copies of updated or deleted information may remain in cached and archived pages of the Sites. For Facebook profile information, please adjust your settings directly on Facebook.
Changes to this Policy: We may revise this Privacy Policy periodically and will post updates on our Sites. Material changes will be communicated via email. By continuing to use our Services after the revised Policy is effective, you agree to its terms.
For any questions or requests regarding personally identifiable information, please contact us at kati@ecolumo.com.
